Is the District23 website secure?
District23 takes website security issues very seriously and uses the latest industry-standard SSL (secure sockets layer) encryption to protect your personal information. Please notice the small pad-lock icon in the locked position that will appear in the lower-right corner or upper-right corner of your browser during each of the pages of the checkout process.
How long does it take for my order to arrive?
We’re committed to getting your order to you as soon as possible, and as soon as your order comes through, we go straight to work. First, we process the order — we do the nitty-gritty backend stuff and prep the pieces needed to print your shirts. Then we print. We make every shirt to order, so sometimes this step might take a couple days, depending on volume. The bottom line: we want to get you the best cause art, on the best shirt, and make sure everything is just how you want it. From there, we package your order with love and send it on its way.
Our production time, from the date of order until it’s in the post and on its way to you, is usually seven (7) business days or less. Domestic orders will arrive between 1-7 days after they ship, depending on your location and your choice of standard or expedited shipping. International orders can take 15-30 days to arrive, depending on shipping and customs – unless you select expedited shipping.
How Does Sevenly Handle Returns?
If you ever receive any order from us that does not make you 100% HAPPY, you can return it to us and we’ll do what it takes to make you happy (that’s our job!). Our return shipping address is: Sevenly Customer Happiness HQ | 3714 Alliance Drive, Suite 103 | Greensboro, North Carolina 27407.